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ITIM Daily Report for December 5, 2006


Table of Contents
The calendar view of scheduled changes is available at itim.tamu.edu/calendar

Changes Scheduled for the next seven days - changes are also documented at enhancement.tamu.edu

C1. Maintenance on network equipment that supports several buildings to relocate connections to a new module on the core router - December 6.

Departmental Changes (CIS resources) for next seven days -

No departmental changes scheduled between December 4 - December 11.

Completed Changes -

CC1. WYLBUR modification implemented on December 3 - COMPLETED AS SCHEDULED.

Problems of Major Impact - significant problems are also documented at problem.tamu.edu

P1. WebCt problems experienced on December 3 and 4 - resolved by 10:30 a.m. on Dec 4.


Changes Scheduled for the next seven days:

C1. Starting at 7:00 a.m. on Wednesday, December 6, the Network support group is scheduled perform maintenance on the equipment that supports network communication for a number of buildings. The maintenance involves relocating the network connections to a new module on the core router and is expected to take about 45 minutes to complete. Internet communication in the buildings listed below is expected to experience a disruption for a duration for approximately 10 minutes during the maintenance period.


Departmental Changes for the next seven days:

No departmental changes scheduled between December 4 - December 11.


Completed Changes

CC1. On Sunday, December 3, the CIS Systems group implemented a modification to the WYLBUR sub-system on the Z/OS host. The modification addresses a problem with WYLBUR allocation code that was triggering an abend condition. The condition had required a previous version of WYLBUR (that did not support Systems Managed Storage) be reimplemented. The change implemented on December 3 was performed as scheduled and no problems were reported. The version of WYLBUR that supports Systems Managed Storage (SMS) has been reimplemented.

Problems of Major Impact

P1. During the afternoon on December 3, several customers contacted the Help Desk Central concerning a problem with WebCt. The customers indicated they were unable to access the WebCt application. On December 4, further investigation determined the condition appeared to be related to load. At about 9:10 a.m., the WebCt support staff indicated they should restart all the application servers for the WebCt application. The process was completed by about 10:25 a.m. and normal operation had been resumed. *Keystone #187050, 187051, 187054, 187057, 187066*


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Texas A&M University
Computing & Information Services
Teague Building, Room 322A
College Station, TX 77843

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