This graph indicates the percentage of CLAIM transactions that were completed in these response time thresholds: Less than 0.5 second, from 0.5 to 1 second, from 1 to 2 seconds, from 2 to 4 seconds and Over 4 seconds.
The CLAIM application is currently completing about 95.2 percent of the total number of transactions in less than 0.5 second.
The distribution of the remaining transactions is:
0.5 percent from 0.5 to 1 second
less than 0.01 percent from 1 to 2 seconds
about 0.04 percent from 2 to 4 seconds
and 0.002 percent for transactions requiring more than 4 seconds to complete.
In January '06, these values were 96.5 percent,
1.1 percent from 0.5 to 1 second,
about 0.1 percent from 1 to 2 seconds,
less than 0.1 percent from 2 to 4 seconds and
less than 0.01 percent for transactions requiring more than 4 seconds to complete.
Back to Service Level Page